BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Nergish Wadia-Austin - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://hairandbeautyexpert.com
X-WR-CALDESC:Events for Nergish Wadia-Austin
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20190331T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20191027T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20200329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20201025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20210328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20211031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201014T093000
DTEND;TZID=Europe/London:20201014T170000
DTSTAMP:20260423T233013
CREATED:20200106T192731Z
LAST-MODIFIED:20200106T192731Z
UID:1047-1602667800-1602694800@hairandbeautyexpert.com
SUMMARY:My Column\, My Business
DESCRIPTION:Nergish teaches hair & beauty professionals how to maximise their earnings from their columns by simply improving their language skills.She does this by teaching them how to run their columns like their own business.\nShe shows them how their columns can help them get to their personal goals quickly.\nShe highlights all the ways they can earn more during the hours they spend at work.\nNergish doesn’t believe in selling but knows that treating customers like royalty (and showing professionals how to do that) results in increased sales of retail\, tools\, treatments and services.
URL:https://hairandbeautyexpert.com/course/my-column-my-business-3/
LOCATION:Venue TBC\, London\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201013T093000
DTEND;TZID=Europe/London:20201013T170000
DTSTAMP:20260423T233013
CREATED:20200106T192730Z
LAST-MODIFIED:20200106T192730Z
UID:1046-1602581400-1602608400@hairandbeautyexpert.com
SUMMARY:Leadership & Teamwork
DESCRIPTION:Nergish personalises this day so all attendees walk away with a plan of how to be more skilled at what they do best and how to tackle\, head on\, what they usually don’t enjoy about their management role. It’s a fast-paced day that demystifies leadership and teaches practical skills and routines of how to manage tasks\, teams and individuals.\nThe day ends with Nergish’s infamous speed role plays where you get to apply the knowledge you’ve learned to real-life management scenarios… often with hilarious consequences!
URL:https://hairandbeautyexpert.com/course/leadership-teamwork-3/
LOCATION:Venue TBC\, London\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201012T093000
DTEND;TZID=Europe/London:20201012T170000
DTSTAMP:20260423T233013
CREATED:20200106T192729Z
LAST-MODIFIED:20200106T192729Z
UID:1045-1602495000-1602522000@hairandbeautyexpert.com
SUMMARY:Increasing Customer Spend
DESCRIPTION:A day course where Nergish highlights the connection between great customer service and increased spend by a customer.She focuses on the link between a customer’s reasons for booking time with an expert and delivering results for the customer via a professional consultation.\nThat consultation\, in turn\, ensures a satisfied customer and delivers increased retail sales\, added treatment/service bookings\, re-bookings and customer recommendations.
URL:https://hairandbeautyexpert.com/course/increasing-customer-spend-3/
LOCATION:Venue TBC\, London\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201006T093000
DTEND;TZID=Europe/London:20201006T170000
DTSTAMP:20260423T233013
CREATED:20200106T192727Z
LAST-MODIFIED:20200106T192727Z
UID:1044-1601976600-1602003600@hairandbeautyexpert.com
SUMMARY:Growing Your Business Using Social Media\, Direct Marketing & Local Networking
DESCRIPTION:Nergish believes that used in conjunction\, social media\, direct marketing\, and local networking can grow a business significantly faster & more effectively.On this day\, she highlights:\nhow to clean up social media content and ensure your posts attract new business.\nthe ways in which direct marketing can help get new employees busy quickly and get new services and treatments launched.\nhow easy it is for the manager to work together with neighbourhood businesses for mutual benefit.
URL:https://hairandbeautyexpert.com/course/growing-your-business-using-social-media-direct-marketing-local-networking-2/
LOCATION:Venue TBC\, London\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201005T093000
DTEND;TZID=Europe/London:20201005T170000
DTSTAMP:20260423T233013
CREATED:20200106T192723Z
LAST-MODIFIED:20200106T192723Z
UID:1043-1601890200-1601917200@hairandbeautyexpert.com
SUMMARY:Salon & Spa Receptionists: Their Vital Role in the Business’ Success
DESCRIPTION:Nergish recommends that all managers attend this course with their receptionists.Nergish highlights the responsibilities and the role of a successful receptionist.\nIn addition\, she covers vital communication skills between reception and customers\, and reception and staff. Also covered are daily routines\, up-selling and cross-selling\, managing seasonal offerings\, minimising wasted spaces etc.\nBusinesses performance results have been known to grow dramatically once the teachings have been implemented into a receptionist’s daily routine.
URL:https://hairandbeautyexpert.com/course/salon-spa-receptionists-their-vital-role-in-the-business-success-2/
LOCATION:Venue TBC\, London\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200910T093000
DTEND;TZID=Europe/London:20200910T170000
DTSTAMP:20260423T233013
CREATED:20200106T192719Z
LAST-MODIFIED:20200111T174151Z
UID:1040-1599730200-1599757200@hairandbeautyexpert.com
SUMMARY:Performance Reviewing Skills & their Practical Application
DESCRIPTION:Nergish ensures every attendee understands the purpose of reviewing employee performance and how they must achieve improved results.A performance review should achieve two things; an improvement in the employee’s earnings (where commissioned)\, and attainment of business targets.\nOnce the theory is covered\, Nergish teaches a simple\, easily implementable performance review routine. The second half of the day is spent conducting performance reviews\, with plenty of difficult situations and characters to handle.\nThe takeaway from this day is that attendees feel confident in performing meaningful reviews with all staff in their business.
URL:https://hairandbeautyexpert.com/course/performance-reviewing-skills-their-practical-application-2/
LOCATION:Venue TBC\, Manchester\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200909T093000
DTEND;TZID=Europe/London:20200909T170000
DTSTAMP:20260423T233013
CREATED:20200106T192722Z
LAST-MODIFIED:20200106T192722Z
UID:1042-1599643800-1599670800@hairandbeautyexpert.com
SUMMARY:My Column\, My Business
DESCRIPTION:Nergish teaches hair & beauty professionals how to maximise their earnings from their columns by simply improving their language skills.She does this by teaching them how to run their columns like their own business.\nShe shows them how their columns can help them get to their personal goals quickly.\nShe highlights all the ways they can earn more during the hours they spend at work.\nNergish doesn’t believe in selling but knows that treating customers like royalty (and showing professionals how to do that) results in increased sales of retail\, tools\, treatments and services.
URL:https://hairandbeautyexpert.com/course/my-column-my-business-2/
LOCATION:Venue TBC\, Manchester\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200908T093000
DTEND;TZID=Europe/London:20200908T170000
DTSTAMP:20260423T233013
CREATED:20200106T192721Z
LAST-MODIFIED:20200106T192721Z
UID:1041-1599557400-1599584400@hairandbeautyexpert.com
SUMMARY:Promoting Products\, People & Services
DESCRIPTION:Nergish has written this course to avoid three things from happening in a business:Retail products sitting on a shelf\, getting dusty\, tying up valuable cash.\nNew staff sitting in the staffroom for months waiting to get busy.\nNew services and treatments not getting booked by customers.\nNergish shows managers easy techniques of how to:\nget products and tools sold off the shelves quickly\, releasing valuable cash.\nget new staff fully booked in a short period of time\, reducing payroll costs.\nget new services and treatments tried and booked by customers as soon as they are launched\, in order to see a return on investment.\nA day just filled with ideas.
URL:https://hairandbeautyexpert.com/course/promoting-products-people-services-2/
LOCATION:Venue TBC\, Manchester\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200721T093000
DTEND;TZID=Europe/London:20200721T170000
DTSTAMP:20260423T233013
CREATED:20200106T192717Z
LAST-MODIFIED:20200106T192717Z
UID:1039-1595323800-1595350800@hairandbeautyexpert.com
SUMMARY:Leadership & Teamwork
DESCRIPTION:Nergish personalises this day so all attendees walk away with a plan of how to be more skilled at what they do best and how to tackle\, head on\, what they usually don’t enjoy about their management role. It’s a fast-paced day that demystifies leadership and teaches practical skills and routines of how to manage tasks\, teams and individuals.\nThe day ends with Nergish’s infamous speed role plays where you get to apply the knowledge you’ve learned to real-life management scenarios… often with hilarious consequences!
URL:https://hairandbeautyexpert.com/course/leadership-teamwork-2/
LOCATION:Venue TBC\, Edinburgh\, Scotland\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200720T093000
DTEND;TZID=Europe/London:20200720T170000
DTSTAMP:20260423T233013
CREATED:20200106T192713Z
LAST-MODIFIED:20200106T192713Z
UID:1038-1595237400-1595264400@hairandbeautyexpert.com
SUMMARY:Increasing Customer Spend
DESCRIPTION:A day course where Nergish highlights the connection between great customer service and increased spend by a customer.She focuses on the link between a customer’s reasons for booking time with an expert and delivering results for the customer via a professional consultation.\nThat consultation\, in turn\, ensures a satisfied customer and delivers increased retail sales\, added treatment/service bookings\, re-bookings and customer recommendations.
URL:https://hairandbeautyexpert.com/course/increasing-customer-spend-2/
LOCATION:Venue TBC\, Edinburgh\, Scotland\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200701T093000
DTEND;TZID=Europe/London:20200701T170000
DTSTAMP:20260423T233013
CREATED:20200106T192711Z
LAST-MODIFIED:20200106T192711Z
UID:1037-1593595800-1593622800@hairandbeautyexpert.com
SUMMARY:Long Distance Management for Multi-Site/Area Managers
DESCRIPTION:Nergish personalises this day so all attendees walk away with a plan of how to be more skilled at what they do best and how to tackle\, head on\, what they usually don’t enjoy about their management role. It’s a fast-paced day that demystifies leadership and teaches practical skills and routines of how to manage tasks\, teams and individuals.\nThe day ends with Nergish’s infamous speed role plays where you get to apply the knowledge you’ve learned to real-life management scenarios… often with hilarious consequences!
URL:https://hairandbeautyexpert.com/course/long-distance-management-for-multi-site-area-managers/
LOCATION:Venue TBC\, Edinburgh\, Scotland\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200630T093000
DTEND;TZID=Europe/London:20200630T170000
DTSTAMP:20260423T233013
CREATED:20200106T192709Z
LAST-MODIFIED:20200106T192709Z
UID:1036-1593509400-1593536400@hairandbeautyexpert.com
SUMMARY:Getting the Best Out of Your Younger Team Members
DESCRIPTION:Nergish teaches managers how to better manage their Millennial and Gen Z staff.She covers the importance of:\ntalking to young people about the bigger picture\, the ethos and vision of the business.\nshowing them the link between good hair & beauty technical skills\, great customer service delivery\, and how those result in increased revenues.\nreturning to basics to teach skills such as good manners\, personal presentation\, hospitality skills etc.\ndiscovering each staff member’s natural abilities and interests.\nmaking them responsible for tasks that capitalise on their natural abilities and interests.\nsupervising and rewarding those tasks when completed well.\nThroughout the day\, she busts myths about how difficult young people are to manage and attendees leave knowing how valuable an asset young people are to the future of their business.
URL:https://hairandbeautyexpert.com/course/getting-the-best-out-of-your-younger-team-members/
LOCATION:Venue TBC\, Edinburgh\, Scotland\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200629T093000
DTEND;TZID=Europe/London:20200629T170000
DTSTAMP:20260423T233013
CREATED:20200106T192706Z
LAST-MODIFIED:20200106T192706Z
UID:1035-1593423000-1593450000@hairandbeautyexpert.com
SUMMARY:Growing Your Business Using Social Media\, Direct Marketing & Local Networking
DESCRIPTION:Nergish believes that used in conjunction\, social media\, direct marketing\, and local networking can grow a business significantly faster & more effectively.On this day\, she highlights:\nhow to clean up social media content and ensure your posts attract new business.\nthe ways in which direct marketing can help get new employees busy quickly and get new services and treatments launched.\nhow easy it is for the manager to work together with neighbourhood businesses for mutual benefit.
URL:https://hairandbeautyexpert.com/course/growing-your-business-using-social-media-direct-marketing-local-networking/
LOCATION:Venue TBC\, Edinburgh\, Scotland\, United Kingdom
END:VEVENT
END:VCALENDAR