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Meet Nergish Wadia-Austin

I attended my first business management course with Nergish 16 years ago & she changed my whole view of a client’s journey.
She made me see the ‘value’ in the experience and that’s what helped me to buy my first salon 10 years ago!
16 years on, I have shares in 5 salons and I’ve just completed yet another course with her yesterday! Thank you, Nergish!
C.S, Yorkshire
Thank you Nergish, for the confidence you have given me on a one day course!
A no-nonsense day filled with ideas for me to take back to my salon & increase my takings! Our service & consultation improvement has been noticed by clients & all positive comments. Nobody feels like we are selling more at all and sales results are better each week.
You have really opened my eyes! Thanks.
J.L, Yorkshire
Dynamic & funny! You kept my team engaged and energised throughout the day, that in itself is a miracle! Of all the courses we have had in our salon, yours is the one they learnt from! Susan in my salon quotes you daily & she is smashing her targets! You made it so simple for all of them!
My team love you! Thanks so much, Nergish.
S.W, Greater London
One day with you and we are up 47% on salon revenues..... and maintaining it. It’s why we have booked you again in 6 months. My team were terrified & listening & excited all at once! My wife & I thank you for your hard work and professionalism. It’s the best money we have ever spent on a course! Never have I seen my team be quiet, listen and do! Tom is the retail king now that he’s stopped selling! You are a funny, funny lady!
KJ and MJ, London
Your role plays are fast, hilarious & really helpful. They showed me how easy it is to get things wrong! Then you showed the room how easy it is to get it right. I returned to my business & my staff can’t believe the difference in the way I communicate. Thank you L’Oreal for introducing me to Nergish. I get my ‘necessary trivia’ done so quickly now and I leave my salon at a reasonable time! My family thank you for their ‘mum time’ back. Balance has returned to my life! Love it! I will return for the how to review performance course next!
L.O, Kent
You really gave my daughter and me the confidence to take over a beauty business, as first time managers, at a time that was very difficult in our family! Our Spa is now the best. You taught us so much in 3 days and we owe you so much!
Nergish, today we are successful because of what you have taught us at your courses in Dubai! We apologise for our many phone calls asking for your help.
WR and AA, Dubai
Thank you Nergish for your insight. Your course was superb & will help my husband in his retail business as well.
Our ordering system is so much more improved. Less wastage and so much more sales. We have added 2 more lines like you suggested and the tools are doing well. Our launch of the new service went very well and we have so many appointments booked after your visit! We spend less time on social media but get better results.
Thank you very much! See you in summer again!
D.K, Cambridgeshire

Hi, I’m Nergish, and I design and teach best business management practice to owners and managers of hair & beauty businesses around the world, online and in-person. Recently, I have also started a 1:2:1 business coaching service online for salon, spa and barbershop owners around the world.

I believe that salon and spa managers often get there through sheer hard work, instinct, experience and hard lessons learnt along the way… this makes it an unnecessarily difficult journey! I designed a series of courses to make that journey a lot simpler. My courses are action-packed, practical and easy to understand. When implemented, they deliver impressive results for you and your business!

Please feel free to contact me about your specific business needs and I will be delighted to point you in the right direction.

Thank you for visiting!