
- This course has passed.
Getting the Best Out of Your Younger Team Members
June 30th, 2020 @ 9:30 am - 5:00 pm BST
£175Nergish teaches managers how to better manage their Millennial and Gen Z staff.She covers the importance of:
talking to young people about the bigger picture, the ethos and vision of the business.
showing them the link between good hair & beauty technical skills, great customer service delivery, and how those result in increased revenues.
returning to basics to teach skills such as good manners, personal presentation, hospitality skills etc.
discovering each staff member’s natural abilities and interests.
making them responsible for tasks that capitalise on their natural abilities and interests.
supervising and rewarding those tasks when completed well.
Throughout the day, she busts myths about how difficult young people are to manage and attendees leave knowing how valuable an asset young people are to the future of their business.